Raise your concern

We believe in offering our students a hassle-free experience. If you’re stuck at something or need assistance, we're here to help.

For any grievances related to IDP services (student placement), please raise your concern and we’d be happy to assist in the best possible way. Upon receipt of your concern, we’ll get back to you within one business day and suggest a resolution within 2 business days.

NOTE: This applies only if you have availed any of the IDP India services.

Level 1: If you’re contacting us for the first time, click here to raise your concern.

Level 2: In case you do not receive a response from our end within the stipulated time or are unsatisfied with the resolution provided, click here to escalate your concern to our Operations Director. You would need to enter your reference number from Level 1 to proceed further.

NOTE: It is important to raise your concern to Level 1 first. If, in any circumstances you do not receive a satisfactory response from the concerned authorities at Level 1, we suggest you escalate it to Level 2 thereafter.

Please remember, you’ll have to mention the reference number when following up on a previous grievance.

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